In a Quickr environment it is not always clear how the Places are being used and how often users visit them. Many Places potentially just take up space and could be archived.
With Neo.Tracking, the administrator(s) can follow the activities and life cycle of the Users and Places of your own choice within your Quickr environment.
Description
A VALUABLE ANALYSIS TOOL FOR IBM LOTUS QUICKR
Within the Quickr environment it would be a difficult task to create analyses and reports based on the usage and tracking of users and Places. Places could just be taking up space or grow to the boundaries of the disc space and users could take up licenses for new users.
With Neo.Tracking you get the overview when you need it, either via a webpage or within the Notes client. You can choose between views based on User, Place or Date activities or view statistics through graphical charts.
You can export selected information to a spreadsheet and use it as part of the analysis for optimizing the IT infrastructure to suit the needs of the users.
We're proud to announce that Neo.Tracking is now validated as Ready for IBM Lotus Software.
YOU CHOOSE THE PLACES AND USERS TO INCLUDE
When setting up Neo.Tracking you can create an exclusion list of users and Places. Default setting is to include all Places and all users on the Quickr server.
Read more about Neo.Tracking features and benefits or contact us to download an evaluation version to install on your own server.
Below you can also check the list of add-ons for Neo.Tracking.
STATISTICS FOR USER ACTIVITY IN Quickr
Neo.Tracking enables the administrator to optimize the IT infrastructure to suit the needs of the users. This optimization is due to the identification of user behaviour facilitated by Neo.Tracking.
Neo.Tracking is a Usage Tracking Solution that collects all events on the Lotus Quickr server. When a user creates, edits or reads a document or a folder, an event document containing just that information is created. Neo.Tracking has both a web interface and a Notes interface, containing overviews that lets you navigate to each individual event document .
In addition, you can get an overview of when and which persons have logged on to a Place or server sorted by user, Place/server or date.
The Notes interface also provides you with additional administrative views.
NEO.TRACKING TECHNOLOGY
The technology behind Neo.Tracking is a number of Notes databases collecting all user activity in all Places on a server including which persons have read or edited which objects (e.g. documents or folders) and when they performed the action.
Access rights to documents, folders etc. are inherited from the individual Places, i.e. users can only view statistics for documents they have access to. An administrator role is also available for persons who have access to view all documents.
Neo.Tracking includes the possibility of exporting statistical information to a comma-separated file in order to present the data in another statistics program. For development of statistical reports generated directly from Neo.Tracking, please contact Opus Neo.
Compared to PlaceCatalog, Neo.Tracking provides the user with a better overview of relevant Places including number of documents, size of Place, subrooms and documents in each subroom.
Neo.Tracking includes an administration interface in order to check the status of running agents, i.e. the administrator can regularly check the performance of Neo.Tracking.
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Add-ons
The collected tracking data can be used in various ways, and Opus Neo has developed a number of solutions.
UNREAD DOCUMENTS
An overview across multiple Places of all edited documents accessible to the user, i.e. edited documents which have not yet been read by the user. Can be integrated in Neo.Portal.
MY DOCUMENTS
An overview across multiple Places of all documents created by the current user.
DOCUMENT HISTORY
An overview of when and which persons have read a specific document in a Place and whether the reading took place before or after the last edit of the document. Can be integrated as an extra action button on all pages in a Place.
DOCUMENT INFORMATION
A list of all users with access to a specific document is available. The list also includes all members with access via local groups. Can be integrated as an extra action button on all pages in a Place.
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Demo
 | DEMO NEO.TRACKING
Now you can watch the demo for Neo.Tracking. The demo willl open in a new window and it takes some time to load and start. If you would like to try an evaluation version, then feel free to contact us.
Start demo here |
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Trial version
EVALUATE NEO.TRACKING IN YOUR ENVIRONMENT TODAY
You can download an evaluation version of Neo.Tracking and install it onto your server to start gathering information about your Quickrs.
Contact us for more details
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Features
Neo.Tracking contains both a web interface and a Notes interface. The web interface consists of the following overviews:
- Activity views
- User activity
- Page activity
- Date activity
- Place activity - find orphan places
- Charts
- Top 100 hits
- Top 10 hits (graphical)
- Visits
- User visits
- Place visits
- Date visits
In all overviews it is possible to navigate to each individual event document.
You can also get an overview of when a user has logged on to a Place or server, sorted by user, Place/server or date.
In addition, the monthly report gives you the development on the usage of your server, the 'Page by creator' view shows all pages the user has created, and the Place Sitemap shows all pages in the place, regardless of creation date.
The Notes interface provides you with the same overviews as the web interface plus additional administrative views.
You can export statistical information to a comma-separated file in order to present the data in another statistics program. For development of statistical reports generated directly from Neo.Tracking, please contact Opus Neo.
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Benefits
NEO.TRACKING:
- You do not have to learn about any new program software or install extra hardware* as Neo.Tracking is installed on your existing Quickr server
- You choose the Places and users to include in Neo.Tracking
- Access rights to documents, folders etc. are inherited from the individual Places, i.e. users can only view statistics for e.g. documents they have access to
- An administrator role is available for people who have access to view all documents
- You can export statistical information to a comma-separated file in order to present the data in another statistics program. For development of statistical reports generated directly from Neo.Tracking, please contact Opus Neo
- Compared to PlaceCatalog, Neo.Tracking provides the user with a better overview of relevant Places including number of documents, size of Place, subrooms and documents in each subroom
- Neo.Tracking includes an administration interface in order to check the status of running agents, i.e. the administrator can regularly check the performance of Neo.Tracking
- Expand Neo.Tracking with free add-ons if you purchase 1000 user licenses or more. Read more about Neo.DocInfo to implement in your Quickr skin, document history as well as 'Who has read this document'
* If you have more than 10.000 users, it is recommended to create a new statistics server running
on separate hardware.
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System requirements
Technical requirements
Supported versions
- IBM Lotus Quickr 8x for Domino
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Installation
Setup & Run
The implementation type for this product is categorized as "Setup & Run" i.e. you need to setup the product in order to use it in your environment.
E.g. adjusting some settings in a placebot and signing the placebot with the server's ID. Some skills as a Domino Administrator is needed in order to sign agents through the Domino Administrator.
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Neo.Tracking consists of Notes databases, so please contact your Domino administrator for assistance when installing the product.
The language for Neo.Tracking is English.
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Licencing model
Our licensing model is based on number of unique QuickPlace members using the IBM Lotus QuickPlace server. A Maintenance and Support agreement is included in the cost for the first year:
< 500 users (Basic)
< 1000 users
< 2000 users
> 2000 users (Enterprise)
Please contact us for pricing details.
We also offer educational pricing.
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License terms
All products include a Maintenance & Support agreement for the first year. The cost for maintenance renewal is 25% pro anno based on the initial product price.
MAINTENANCE & SUPPORT AGREEMENT
- Free support for up to 30 minutes within our business hours (9 am - 5 pm CET) by phone (Remember summer/wintertime adjustments)
- Support by email at support@opusneo.dk
- Free software upgrades for the product. Upgrades include:
- Bug fixes as reported by Opus Neo or customers
- Alterations in the product based on requests from customers
- General improvements/enhancements for the product
- Access to our Support forum:
- Downloads
- Discussions/FAQ
- Product Information and documentation
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